Shipping policy
🚚 Shipping & Delivery at MattiMooCards
We ship your order quickly and safely with trusted delivery partners such as PostNL, DHL, or DPD. ✨
All orders are carefully packed to make sure your cards arrive in perfect condition.
🇳🇱 Shipping within the Netherlands
📦 Standard delivery (PostNL, DHL or DPD) – €6.95
➡️ You can choose your shipping method during checkout.
🇧🇪 Shipping to Belgium
📦 Standard delivery (PostNL, DHL or DPD) – €12.95
➡️ You can choose your shipping method during checkout.
⏱️ Delivery Time & Pre-orders
🚛 Orders are typically delivered within 2 business days.
Please note that delivery times may vary slightly during busy periods, holidays, or pre-order releases.
🎴 Pre-orders will be shipped shortly before the official release date listed on the product page.
🔎 Track & Trace
As soon as your order has been shipped, you will automatically receive an email with a Track & Trace link. 📧
Please also check your spam or junk folder if you cannot find the email.
🔒 Safe & Secure Shipping
We make sure every order is packed carefully and shipped securely, so your products arrive safely and in excellent condition.
↩️ Returns
Not satisfied with your order? You have a 14-day cooling-off period after receiving your package.
Please contact us for return instructions — we are happy to help!
❓ Frequently Asked Questions
🎴 When will my pre-order be shipped?
Pre-orders are shipped shortly before the release date mentioned on the product page.
📦 Why is my order still showing as “processing”?
Orders may take slightly longer during weekends, holidays, or busy release periods. If you have questions, feel free to contact us anytime.
📞 Contact
📧 Send us a message via our contact page